NHTSA Complaint #10066177 — 2001 FORD ESCAPE

OCT 15, 2001- WHILE DRIVING DOWN A STEEP HILL IN AUSTIN, TX, MY ESCAPE SUDDENLY DIED WITHOUT WARNING. I WAS UNABLE TO STOP, STEER, OR SLOW DOWN! I COASTED INTO A PARKING LOT AT THE BOTTOM OF THE HILL AND LUCKILY AVOIDED ALL PARKED CARS OR PEOPLE (CO-WORKERS!) WALKING THROUGH THE LOT. I HAD THE CAR TOWED TO MAXWELL FORD AND WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR! I CONTACTED THE PRESIDENT/ CEO TO EXPRESS MY CONCERN OVER WHAT COULD HAVE HAPPENED. HE DIDN'T SEEM TO BE MOVED. I PICKED UP MY CAR AND HOPED IT WAS JUST A FLUKE. TWO AND-A-HALF YEARS LATER AND NOT A SINGLE PROBLEM, UNTIL LAST WEEK (APRIL 9, 2004). I WAS DRIVING ABOUT 40MPH AROUND A CURVE AND SUDDENLY LOST ALL ABILITY TO STEER OR SLOW DOWN! ONCE AGAIN, I WAS UNBELIEVABLY LUCKY THAT I DIDN'T HURT ANYONE OR MYSELF. I WAS ABLE TO START IT AGAIN AND SAFELY PULL OVER TO THE SIDE OF THE ROAD AFTER COASTING TO A STOP. I'M GRATEFUL THAT I WASN'T REAR-ENDED OR HIT HEAD-ON WHEN I COASTED OVER THE MIDDLE LINE.... (NEVERMIND THE HEART-ATTACK I ALMOST HAD FROM THE SUDDENNESS OF THIS!) I HATE TO IMAGINE THE OUTCOME IF THIS WOULD HAVE HAPPENED 10 MINUTES EARLIER WHILE I WAS MOVING AT 55MPH IN BUSY TRAFFIC ON THE HIGHWAY OR ON THE EXIT RAMP! I HAVE AN APPT TO TAKE THE CAR IN ON FRIDAY. COINCIDENTALLY, I DISCOVERED (THIS MORNING) THAT A RECALL HAS BEEN ANNOUNCED FOR THIS VERY PROBLEM.... (2 YEARS AFTER THEY WERE MADE AWARE THAT THERE MIGHT BE AN ISSUE????) WHAT A RELIEF. SO, I'LL BE BACK ON HWY 410 IN SAN ANTONIO NEXT WEEK AFTER I PICK MY CAR UP FROM THE SERVICE DEPT --- I'LL BE THE ONE IN THE FORD ESCAPE GOING ABOUT 60MPH..... I SURE HOPE I'LL BE ABLE TO STEER OR SLOW DOWN IF I NEED TO!! AT LEAST, I'LL BE BETTER PREPARED FOR THIS "SURPRISE" FROM NOW ON ( LIKE EVERYTIME I HAVE TO DRIVE ANYWHERE)! .... NOTHING LIKE PAYING $24,000 FOR A LITTLE EXTRA STRESS AND WORRY. THANKS, FORD. YOU ARE JUST SUPER.