NHTSA Complaint #10065999 — 2000 FORD FOCUS

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE issue reported to NHTSA

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Complaint Details

ODI Number	10065999
Vehicle	2000 FORD FOCUS
Component	STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Date of Incident	April 8, 2004
Date Filed	April 12, 2004
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE IGNITION OF MY 2000 FORD FOCUS HAS FROZEN REPEATEDLY ONLY TO START WORKING AGAIN SEVERAL MINUTES LATER. IT RECENTLY HAS NOT STARTED WORKING AGAIN AND I AM HAVING TO PAY $200 TO HAVE THE IGNITION REPLACED. THIS I DISMISSED AS SIMPLY ONE OF THE DOWN SIDES OF BUYING A USED CAR. HOWEVER, AFTER SEARCHING FORUMS ONLINE AND SPEAKING WITH A LOCAL DEALERSHIP I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH ALL 2000/2001 FORD FOCUS MODELS. THE PERSON WHO CAME TO TOW MY CAR TO THE DEALERSHIP INFORMED ME THAT HE RESPONDS TO 10-15 CALLS A WEEK DUE TO THE SAME EXACT PROBLEMS WITH THIS MAKE AND YEAR OF VEHICLE. I WAS DIRECTED TO THE NHTSA WEBSITE BY ONE OF THE INTERNET FORUMS AND WAS SHOCKED TO FIND HOW MANY DEFECTS HAD BEEN SITED WITH THIS PARTICULAR CAR MAKE/MODEL HOWEVER, THIS WAS NOT AMOUNG THEM. THIS APPEARS TO BE THE MOST COMMON PROBLEM OCCURING WITH THIS MAKE/MODEL OF CAR AS WELL. I JUST HOPE TO NEVER BE IN A SITUATION WHERE I NEED TO BE SOMEWHERE ASAP AND MY IGNITION SUDDENLY DECIDES NOT TO TURN.*AK

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