NHTSA Complaint #10065971 — 1994 FORD EXPLORER ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Complaint Details

ODI Number	10065971
Vehicle	1994 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Date of Incident	April 12, 2004
Date Filed	April 12, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAD THE FUEL SYSTEM ON MY 1994 FORD EXPLORER REPLACED BY PEP BOYS IN CRESTWOOD, ILLINOIS. TODAY I LEARNED THAT THEY HAD BOTCHED THE JOB TO THE POINT THAT GASOLINE WAS BEING SPRAYED ONTO THE MANIFOLD OF THE VEHICLE WHICH COULD HAVE RESULTED IN A FIRE OR AND EXPLOSION. WHY IT DIDN'T HAPPEN IS SERENDIPITY FOR ME. WHEN I CALLED PEP BOYS THEY INFORMED ME THAT THEY DON'T INSPECT THEIR WORK. NEITHER THE TECHNICIAN, THE SUPERVISOR, OR ANY KIND OF QUALITY CONTROL MECHANISM CHECKS FOR DEFECTIVE WORK. SUCH A LACK OF CONTROL, PARTICULARLY WHEN DEALING WITH THE FUEL SYSTEM, REPRESENTS A SUBSTANTIAL THREAT TO ANYONE WHO HAS WORK DONE AT PEP BOYS.*AK

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