NHTSA Complaint #10065720 — 2004 SUZUKI VERONA

I PURCHASED MY VEHICLE IN OCT 2003. SINCE THEN I HAVE TAKEN IT IN NUMEROUS TIMES, WHERE I WAS TOLD AT ONE TIME THE VEHICLE WAS "DESIGNED TO STALL". NEVER HEARD THAT BEFORE. ANYHOW, IT STALLS, EVEN NOW THE WEATHER IS WARMED UP, IT STILL STALLS FROM TIME TO TIME. IT ALSO DOES NOT ACCELERATE PROPERLY, I HAD CONTACTED SUZUKI WHO CLAIMED THEY WOULD CALL ME BACK AND NEVER HAVE TO THIS DAY. I HAVE HAD A FUEL PUMP PUT IN, THE HOLD BUTTON NEEDED TO BE FIXED BECAUSE IT DEPRESSED AND WOULDN'T DEPRESS (WHILE I WAS CLEANING VEHICLE). IT HESITATES WHEN DRIVING AT A STEADY PACE AS WELL. THE CUSTOMER SERVICE I HAVE RECEIVED FROM BOTH THE DEALER AND SUZUKI IS TERRIBLE. WHENEVER I AM APPROACHED IN PUBLIC WHILE TRAVELING AND PEOPLE ASK HOW I LIKE MY SUZUKI AND IT'S WARRANTY, I TELL THEM DON'T BUY IT AND YOU WILL NEED THE WARRANTY. I HAVE NEVER BOUGHT A BRAND NEW CAR BEFORE. SINCE WE PURCHASED THE VERONA WE HAVE SINCE PURCHASED A 2004 DODGE NEON, WHILE NOT FANCY, IT RUNS GREAT AND THE DEALERSHIP IS AWESOME. I TOLD THEM ABOUT MY EXPERIENCE AT SUZUKI AND TOLD THEM I HOPE THEY WOULD TREAT ME BETTER, SO FAR SO GOOD. THE SUZUKI DEALERSHIP SAID I COULD TRADE THE VERONA IN AND THEY WOULD GIVE ME $16,000 FOR IT, WHILE WE JUST PAID $21,000. GREAT DEAL! THAT WOULD BE LIKE RENTING A CAR FOR 4 MONTHS AT $1,000 PER MONTH. WE DECIDED TO KEEP THE CAR AND KEEP TAKING IT IN WHEN WE HAVE TIME TO DO SO. I WOULD HIGHLY RECOMMEND THAT NO ONE PURCHASE THIS CAR UNLESS THEY ARE BORED AND WANT TO DRIVE THEIR MECHANIC AROUND TOWN IN THEIR SPARE TIME.*AK PE04062_CAT