NHTSA Complaint #10065681 — 1998 TOYOTA SIENNA STEERING

Complaint Details

ODI Number	10065681
Vehicle	1998 TOYOTA SIENNA
Component	STEERING
Date of Incident	April 6, 2004
Date Filed	April 7, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

WHEN MAKING LEFT TURNS, STEERING WHEEL OFTEN "HANGS" (DOESN'T SMOOTHLY RETURN TO CENTER POSITION), REQUIRING CONSTANT VIGILANCE TO AVOID COLLISION OR LOSS OF CONTROL. THIS WAS REPORTED TO DEALER AT FIRST SERVICE AFTER PURCHASE, AND I HAVE REQUESTED INFORMATION AS TO A "FIX" SEVERAL OCCASSIONS, MOST RECENTLY WITH DERBY AT STAR TOYOTA ON 4/7/04. STATED "NEVER HEARD OF THE PROBLEM". I AM AWARE THAT THERE IS A TSB ON THIS ISSUE HOWEVER, AND WOULD VERY MUCH LIKE THIS PROBLEM RESOLVED AFTER 5+ YEARS. ADDITIONALLY, THE CAR GOES THROUGH TIRES LIKE CRAZY... PERHAPS RELATED TO THIS PULL TO THE LEFT? I'VE PUT ON A COMPLETE NEW SET PLUS 2 TIRES IN THE 50K MILES I'VE HAD THE VEHICLE.*AK

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