NHTSA Complaint #10065119 — 2004 FORD EXPLORER STEERING

Complaint Details

ODI Number	10065119
Vehicle	2004 FORD EXPLORER
Component	STEERING
Date Filed	April 2, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

4THE STEERING WHEEL STICKS INTERMITTENTLY WHEN IT'S TURNED TO THE LEFT OR RIGHT AND DOES NOT RETURN WITHOUT PULLING IT BACK. *PH THIS WAS A MAJOR PROBLEM WHEN PULLING OUT IN TRAFFIC OR GOING AROUND A SHARP BEND. THE VEHICLE HAD BEEN TO THE FORD DEALER THREE TIMES AND WAS TOLD THAT ALL THE NEW EXPLORERS WERE MADE THAT WAY AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THERE WAS A BIG CLUNK AT TIMES WHEN BACKING UP AND TURNING TO THE RIGHT OR LEFT. THE RIDE WAS VERY BUMPY AND CAUSED THE OCCUPANTS TO BE THROWN FROM SIDE TO SIDE WHILE DRIVING. *SC

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