NHTSA Complaint #10064969 — 2002 LEXUS ES300

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10064969
Vehicle	2002 LEXUS ES300
Component	SERVICE BRAKES, HYDRAULIC
Date Filed	March 30, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

BRAKE ROTORS WERE REPLACED, ENTIRE NEW BRAKE KIT INSTALLED AND ALL FOUR TIRE WERE REPLACED PRIOR TO REACHING 20K MILES. *PH THE CONSUMER HAS NOT BEEN PLEASED WITH THE SHIFTING PERFORMANCE OF THE VEHICLE. THE AUTOMATIC TRANSMISSION DEMONSTRATE ERRATIC, ROUGH AND INCONSISTENT SHIFTING. THE MANUFACTURER INSTALLED A SOFTWARE UPGRADE BUT IT ONLY SLIGHTLY IMPROVED THE PERFORMANCE. THE CONSUMER ALSO HAD A 2000 LEXUS GS 300 WHICH HAD A MORE DRAMATIC TRANSMISSION PROBLEM. THE LOCAL DEALER INSISTED THAT NOTHING WAS WRONG WITH THE VEHICLE. *NM

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