NHTSA Complaint #10064389 — 2002 GMC SIERRA

SUSPENSION:FRONT:SHOCK ABSORBER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10064389
Vehicle	2002 GMC SIERRA
Component	SUSPENSION:FRONT:SHOCK ABSORBER
Date of Incident	March 31, 2004
Date Filed	April 2, 2004
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I HAVE A 2002 3/4 TON CREW CAB SIERRA WITH DURAMAX DIESEL AND ALLISON TRANSMISSION. THE TRUCK HAS 17000 MILES. OVER THE LAST TWO WEEKS, I HAVE HAD TWO SHOCK ABSORBERS FAIL CATASTROPHICALLY DUE TO A WELD AT THE BOTTOM ATTACHMENT POINT. IN THE FIRST CASE, THE SHOCK WAS LODGED IN THE BOTTOM A ARM ASSEMBLY. THIS CAUSED THE STEERING TO BEHAVE STRANGELY. UPON SERVICING THE OTHER SHOCK, A CRACK IN THE WELD WAS FOUND. MY DEALER SAYS THAT SHOCKS ARE A MAINTENANCE ITEM AND REFUSES DO ANYTHING ABOUT THIS THE CUSTOMER ASSISTANCE IS ALSO NOT CONCERNED, THOUGH THEY FILED A CASE..1-204723707 *JB

Related Complaints for the 2002 GMC SIERRA

Recent Complaints for the 2002 GMC SIERRA

#10851061 — SERVICE BRAKES — March 22, 2016 — TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED T...

#10825550 — ENGINE — February 11, 2016 — TL* THE CONTACT OWNS A 2002 GMC SIERRIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGIN...

#10783594 — UNKNOWN OR OTHER — October 20, 2015 — ON TWO SEPARATE OCCASIONS OVER THE PAST FEW YEARS, THIS TRUCK HAS HAD FRAME DAMAGE CAUSED BY RUST / CORROSION TO THE ...

#10758880 — SERVICE BRAKES — August 24, 2015 — ON THE MORNING OF FRIDAY AUGUST 21, 2015, MY WIFE WENT TO MOVE MY 2002 GMC SIERRA. SHE PULLED OUT OF OUR DRIVEWAY AND...

#10735582 — SERVICE BRAKES — July 21, 2015 — LEFT HOUSE AND ABS BRAKE LIGHT CAME ON, SHUT THE TRUCK OFF AND ABS BRAKE PUMP UNDER TRUCK WOULD NOT STOP RUNNING EVEN...