NHTSA Complaint #10064231 — 2002 NISSAN SENTRA

I AM CONTACTING YOU WITH REGARDS TO NHSTA CAMPAIGN ID NUMBER: 03V4777000 FOR THE 2002 NISSAN SENTRA. THE REPAIR PROPOSED BY NISSAN IS NOT APPROPRIATE SINCE THE COMPONENTS IN QUESTION MAY ALREADY BE PARTIALLY AFFECTED AND REMOVING THE FOAM WILL NOT SOLVE THE PROBLEM FOR THE LONG TERM. ALSO IT IS VERY BAD PRACTICE TO OPEN AN ELECTRONIC MODULE AT A DEALER SINCE A LATENT DEFECT MAY BE INTRODUCED IN THE SENSITIVE ELECTRONICS BY THE SERVICING IN AN INAPPROPRIATE ENVIRONMENT. THE ELECTRONIC MODULES CAN ONLY BE PROPERLY REMANUFACTURED AT A PROPER ELECTRONIC FACILITY AND THEN RETESTED FOR FUNCTION AND QUALITY. THE MODULES SHOULD ONLY BE REPLACED AT THE DEALER FACILITY. I AM A RETIRED DIRECTOR OF ENGINEERING FOR FUEL INJECTION SYSTEMS AND I KNOW THE PROPOSED PROCEDURE BY NISSAN IS UNPROFESSIONAL AND CAN LEAD TO MANY FUTURE VEHICLE PROBLEMS WITH SERIOUS CRASH AND INJURY IMPLICATIONS. PLEASE GIVE THIS PROBLEM YOUR URGENT ATTENTION BEFORE A SERIOUS INCIDENT OCCURS. *AK