NHTSA Complaint #10064198 — 2004 NISSAN ALTIMA

I PURCHASED MY 2002 NISSAN ALTIMA IN DECEMBER OF 2001 WITH 4 MILES ON IT IN MID OCTOBER. SINCE THAT TIME I HAVE TAKEN IT OVER AND OVER TO THE NISSAN SERVICE DEPARTMENT BECAUSE IT CUTS OFF ON ME OUT OF THE BLUE. IT CUT OFF FIRST GOING DOWN A HILL, THE WHEEL JUST LOCKED AND IT SHUT DOWN. I IMMEDIATELY I CONTACTED PASSPORT NISSAN AND SHEEY NISSAN IN MARYLAND AND WAS TOLD TO BRING IT IN ON THE NEXT DAY. NISSAN SERVICE DEPARTMENT SAID WE CAN'T FIND ANYTHING WRONG AT THIS TIME. A FEW WEEKS LATER IT CUT OFF AGAIN I HAD TO PUSH IT OFF THE ROAD. I CALLED NISSAN1 USA THE FOLLOWING DAY TO REPORT THIS THEY SAID TO TAKE IT BACK TO A NISSAN DEALER. NISSAN 1 USA DOES NOT PROVIDE ANY KIND OF SUPPORT, GUIDANCE OR SOLUTIONS TO THIS PROBLEM. I HAVE CONTACTED THEM ON SEVERAL DIFFERENT TIMES AND MADE MENTION TO A CASE NUMBER THAT THEY GAVE ME BUT FOR SOME STRANGE REASON THEY COULD NEVER FIND MY CASE NUMBER AND I HAVE TO RESTART THIS WHOLE BORING PROCEDURE OVER AGAIN. I HAVE HAD MY CAR TOWED INTO THE DEALERSHIP AT LEAST 4 TIMES FOR THIS PROBLEM. THE DEALER MAINTAINS THAT THEY COULD NOT FIND OR DUPLICATE THE PROBLEM. THE CHECK ENGINE LIGHT CAME ON AND MY CAR AT 20,000 MILES AND STILL REMAINS ON UNTIL THIS DAY WHICH CURRENTLY HAS ACCUMULATED 100,000 MILES (UNFORTUNATELY DUE TO MY LINE OF BUSINESS I NEED DAILY TRANSPORTATION TO TRAVEL BACK AND FORTH THROUGH CITIES AND THROUGH STATES) MY CAR RIGHT NOW (CORRECTION NISSAN PIECE OF CAR) RIGHT NOW WOULD NOT ACCELERATE OVER 30 MPH. IT CONTINUES TO CUT OFF AND WHENEVER I TAKE THIS TO THE DEALER THEY COULD FIND NOTHING WRONG WITH IT OR DONT EVEN PROVIDE A RENTAL CAR AND I HAVE TO PAY FOR DIFFERENT THINGS THAT THEY SAY MIGHT BE THE PROBLEM. I HAVE TOLD THE DEALERS AND NISSAN1 USA THAT I AM NOT PAYING FOR ANYTHING ELSE. AS A RESULT OF THIS INCIDENT, I MISSED WORK AND BUSINESS WITH IMPORTANT CLIENTS. SAMUEL A MERRIN 301-535-7005. *AK