NHTSA Complaint #10064197 — 1999 FORD CONTOUR

DASHBOARD IS PEELING UP FROM WINDSHIELD, DEFROST PANEL IS NOW FREE FLOATING ON THE DASH. AT THIS TIME THE DASH IS PEELING UP NEAR THE AIR BAG AND I HAVE CONCERNS OF IT DEPLOYING WHILE DRIVING. I HAVE CONTACT FORD THERE WAS A RECALL ON THIS VERY ITEM WHICH HAS NOW EXPIRED. I WAS NOT NOTIFIED (I AM THE ONLY OWNER). THEY HAVE REFUSE TO EXTEND THE RECALL TO COVER THIS DEFECT. I HAVE BEEN TOLD THAT IT WILL BE $1500.00 TO REPLACE THE DASH. I WAS TOLD BY FORD THAT I INDEED WAS NOT NOTIFIED AND THAT THE DEALERSHIPS WERE AWARE OF THIS PROBLEM AND SHOULD HAVE NOTICED IT. MY CAT WAS IN THE SHOP FOR 3 MONTHS DURING THE RECALL TIME AND THE DEALERSHIP NEVER CHECKED MY VEHICLE FOR THIS DEFECT. I FEEL THAT FORD SHOULD AT THEIR COST REPLACE MY DASH. THIS IS A EXTREME SAFETY HAZARD.*AK