NHTSA Complaint #10064101 — 2000 MERCURY COUGAR

POWER WINDOWS DIDN'T WORK AS FAST, AND EVENTUALLY THE CAR WOULDN'T START. THE SAME THING HAPPENED NOT TWO MONTHS LATER. IT TOOK EIGHT DAYS TO FIX THE ALTERNATOR, WHICH HAD BEEN REPAIRED BY THAT SAME DEALER BEFORE AND ONLY TOOK 2 DAYS. THE DAY I GOT IT OUT OF THE SHOP THE SUNROOF BROKE. AND THEN ON MARCH 29, ON MY WAY TO WORK IN THE MORNING, AS I WAS EXITING THE RAMP ONTO THE HIGHWAY THE RPMS SHOT WAY UP AND THE CAR "LURCHED " A FEW TIMES BEFORE FINALLY DYING. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED A WRECKER. ONCE AT THE REPAIR SHOP IT WAS DIAGNOSED AS BEING LOW IN GAS, CAUSING THE FUEL PUMP TO OVERHEAT. THEY ALSO FOUND THAT THE BOLT HOLDING THE MOTOR TO THE MOTORCARRIAGE WAS MISSING, BUT I HAVEN'T HEARD BACK FROM THEM ON WHY. THE CAR PRESENTLY ONLY HAS 44,376 MILES ON IT, AND ONE COMPLAINT HAS ALREADY BEEN FILED WITH FORD.*AK