NHTSA Complaint #10063806 — 1999 HYUNDAI ELANTRA

I PURCHASED A USED HYUNDAI ELANTRA (1999). DUE TO CREDIT ISSUES I UNDERSTAND SO HAD A VERY SLIM CHOICE OF VEHICLES. I WAS TOLD THAT THE VEHICLE I CHOSE HAD A "25 POINT INSPECTION" COMPLETED ON IT, AND IT IS IN "GREAT" SHAPE. WHEN I TOOK IT FOR TEST DRIVE I MADE A COMMENT ABOUT THE BRAKES GRINDING, AGAIN I WAS REASSURED BY LUVERT ALLEN THAT THIS "INSPECTION" HAS BEEN SUCCESSFULLY COMPLETED AND EVERYTHING WAS FINE. ONCE I GOT HOME I NOTICED MORE PROBLEMS, SUCH AS THE ENTIRE BOTTOM OF THE VEHICLE IS COMPLETELY RUSTED OUT. THE BRAKES PADS ARE JUST GRINDING ON METAL, AND IT SEEMS AS IF ONE OF THE AXLES IS READY TO BREAK. WHEN I CALLED BACK DAVE PHILLIPS CLAIMED I WAS HAVING "BUYERS REMORSE", AND THAT I "GOT WHAT I PAID FOR". ALTHOUGH THIS LEMON, IS PAST THE LEMON LAW STATUS YOU WOULD HOPE THAT PEOPLE HAVE BUSINESS ETHICS. NO ONE WAS WILLING TO HELP ME, WHEN I EXPRESSED MY SAFETY CONCERNS, DAVE PHILLIPS AGAIN SAID IT WAS "BUYERS REMORSE" AND I WAS "OVER REACTING". PERSONALLY WHEN IT HAS TO DO WITH VEHICLE SAFETY I CAN'T BELIEVE A CAR "PROFESSIONAL" WOULD SAY THAT A CUSTOMER WAS OVERREACTING WHEN EXPRESSING HER SAFETY CONCERNS IN THE VEHICLE HE SOLD HER. *JB I HAVE HAD THIS VEHICLE FOR LESS THAN 24 HRS. AS SOON AS I LEFT THAT LOT THE CHECK ENGINE LIGHT CAME ON. LUVERT ALLEN SPECIFICALLY STATED THAT IF THIS HAPPENS WE CAN TAKE IT BACK. THAT TOO WAS A LIE. SINCE WE DROVE IT OFF THE LOT IT IS...HOW DID THEY PUT IT.."MY PROBLEM". I HAVE ATTEMPTED TO GET HELP THESE AND THEY REFUSE, WHAT TYPE OF BUSINESS IS SO CARELESS WHEN IT COMES TO THE SAFETY OF THEIR CUSTOMERS. AFTER READING THE OTHER COMPLAINT ABOUT SOUTH TOWN RIVERDALE I GUESS MY QUESTION HAS BEEN ANSWERED.