NHTSA Complaint #10063748 — 2001 DODGE GRAND CARAVAN

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10063748
Vehicle	2001 DODGE GRAND CARAVAN
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	February 5, 2004
Date Filed	March 23, 2004
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

IAM THE OWNER OF A 2001 GRAND CARAVAN SPORT AND FROM DAY ONE THE POWER WINDOWS DRIVER AND PASSENGER ACTING UP.THEY WILL GO DOWN BUT I CANNOT BRING THEM UP AGAIN IMMEDIATELY,I'LL HAVE TO WAIT FOR A WHILE AND THEN COME UP A FEW INCHES , AND WAIT AGAIN, IT TAKES 5 MINUTES TO ROLL UP A POWER WINDOW.THE FIRST TIME CHRYSLER REPAIR THE SOLENOIDS UNDER WARRANTY, A YEAR LATER THE SAME WINDOWS START ACTING UP AGAIN TO THE POINT THAT I HAVE TO PULL THE WINDOW UP WITH MY HANDS AND SOMEBODY ELSE PUSHING THE BUTTON AT THE SAME TIME, A PROCESS THAT TAKES AT LEAST 10 MINUTES, SO MUCH FOR THE OPTION OF POWER WINDOWS .I CONTACT CHRYSLER ABOUT THE WINDOWS AND THE RESPONSE WAS IT'S NOT COVERED ANY MORE UNDER THEIR WARRANTY.A CAR COMPANY AS BIG AS CHRYSLER-BENZ ARE, IF THEY CANNOT MAKE POWER WINDOWS THAT WILL WORK , THEY SHOULD NOT BE ALLOWED TO OFFERED AS AN OPTION.*AK

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