NHTSA Complaint #10063411 — 2003 FORD EXPLORER
SEATS:MID/REAR ASSEMBLY issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10063411 |
| Vehicle | 2003 FORD EXPLORER |
| Component | SEATS:MID/REAR ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | MI |
Consumer Description
CONSUMER HAD TO HAVE THE SPRING ON THE SECOND SET OF SEATS REPAIRED BECAUSE IT WAS EXTREMELY TIGHT. EVEN AFTER THE ADJUSTMENT THE SPRING WAS STILL TOO TIGHT/STRONG. CONSUMER WENT TO A FORD DEALER AND EXPLAINED TO HIM JUST WHAT THE PROBLEM WAS. CONSUMER WAS TOLD BY FORD THAT HE SHOULD CALL NHTSA AND COMPLAIN. CONSUMER PULLED THE LEVEL TO ADJUST THE SEAT, AND THE SEAT CAME DOWN WITH SO MUCH FORCE THAT IT SPLIT. CONSUMER STATED THIS WAS DANGEROUS BECAUSE IF A CHILD WOULD PULLED THE LEVEL HE OR SHE WOULD CERTAINLY BE INJURED.*AK *JB
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