NHTSA Complaint #10062530 — 1996 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10062530
Vehicle	1996 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	March 17, 2004
Date Filed	March 18, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THIS IS THE SECOND TIME I HAVE HAD WATER LEAKAGE FROM UNDER THE DASH ONTO THE DRIVER'S SIDE FLOOR SOAKING EVERYTHING. THE OCCURENCE WAS 5/2/03, PROBLEM FIXED AT DEALER (ANTWERPEN, BALTIMORE) FOR $766. NOW LESS THAN A YEAR LATER THE SAME PROBLEM IS OCCURING. I AM DUE TO TAKE IIT IN NEXT WEEK, HOW MUCH DO YOU WANT TO BET THE PROBLEM WILL BE DIAGNOISED AS LEAKING IN A DIFFERENT PLACE SO THEY WON'T HAVE TO HONOR THE ORGINIAL REPAIR WARRANTY. THIS IS ALMOST A GIVEN. FIRST OF ALL THIS PROBLEM SHOULD NOT BE HAPPENING AT ALL. THERE OBVIOUSLY IS A STRUCTURAL PROBLEM WITH THE TRUCK WHEN IT WAS MADE. I HAVE ALSO READ SEVERAL COMPLIANTS FROM OTHER OWNERS AND JEEP/CHRYSLER REFUSES TO FIX THE PROBLEM. I DO NOT CALL THIS CUSTOMER SERVICE AT ALL EXPECIALLY WHEN IT IS THE SECOND TIME AROUND. *AK

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