NHTSA Complaint #10062400 — 2004 CHEVROLET SILVERADO

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10062400
Vehicle	2004 CHEVROLET SILVERADO
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	November 3, 2004
Date Filed	March 17, 2004
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

2004 DURAMAX WILL NOT DEFROST WINDSHIELD OR WARM CAB AFTER 1 HOUR PLUS OF IDLE OPERATION. IF WINDSHIELD IS SCRAPED IT FOGS OVER WHEN OPERATED DOWN THE ROAD TO WARM THE ENGINE. THIS PROBLEM, FROM FREEZING TEMP. AND WORSENS AS THE TEMP. DROPS. I PURCHASED VEHICLE 10-30-2003 AND GM SERVICE SAYS THAT THERE IS NOTHING WRONG WITH MY TRUCK. IS THIS TRUE THAT THEY ARE ALLOWED TO DESIGN AND SELL A VEHICLE IN THIS CLIMATE THAT WILL NOT WARM UP ENOUGH TO DEFROST THE WINDOWS IN SUCH A PERIOD OF TIME. OPERATION OF THIS VEHICLE IS NEITHER SAFE FOR MYSELF OR ANYONE ON THE ROAD. *NM

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