NHTSA Complaint #10062106 — 2001 CHEVROLET SUBURBAN

I RECENTLY TOKK MY 2001 CHEV SUBURBAN TO THE DEALERSHIP FOR MISC REPAIRS. ONE OF WHICH WAS THAT THE EMERGENCY/PARKING BRAKE NO LONGER HELD THE VEHICLE AT ALL. EITHER IN FORWARD OR REVERSE. ONE DAY I WENT TO USE IT AND IT DIDN'T WORK AT ALL. HOW LONG HAD IT BEEN THIS WAY? I RARELY, IF EVER, USE THE PARKING BRAKE SO I ASSUMED IT WAS BROKEN AND WOULD BE COVERED UNDER WARRANTY SINCE THE VEHICLE IS ONLY 2.5 YEARS OLD AND ONLY HAS 18,900 MI. THE DIAGNOSIS WAS THAT THE PARKING BRAKE NEEDED "ADJUSTMENT" AND THIS WAS A NORMAL WEAR CONDITION AND WOULD COST ME $65. I FELT I HAD NO CHOICE TO NOT HAVE MY BRAKES WORK, SO I COMPLIED. IT WAS SUGGESTED BY THE SERVICE ADVISOR TO USE IT MORE OFTEN AND THAT WOULD KEEP IT IN ADJUSTMENT? I FEEL THERE IS SOMETHING WRONG WITH THIS BRAKE OR VEHICLE DESIGN, ESPECIALLY AFTER READING OTHERS COMPLAINTS ON THIS WEBSITE. I HAD MY PREVIOUS VEHICLE FOR 11 YEARS AND 90K MILES AND NEVER HAD AN ISSUE WITH A PARKING BRAKE. THIS IS NOT SOMETHING THAT YOU CAN AFFORD TO GO TO USE AND FIND OUT IT DOESN'T WORK! BASED ON THE NUMBER OF COMPLAINTS I URGE YOU TO LOOK INTO THIS DANGEROUS SITUATION - NOT TO MENTION COSTLY TO THE CONSUMER FOR NO REASON AT ALL.*AK