NHTSA Complaint #10062082 — 2003 FORD TAURUS

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT issue reported to NHTSA

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Complaint Details

ODI Number	10062082
Vehicle	2003 FORD TAURUS
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Date of Incident	February 22, 2004
Date Filed	March 13, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

HEATING SYSTEM DOES NOT OPERATE PROPERLY. VARIATIONS IN TEMPERATURE ARE UP TO 20 DEGREES BETWEEN DASH VENTS. WHEN HEAT IS SET AT FLOOR AND DASH VENTS, DEFROST VENTS PROVIDE 60 DEGREES. THIS, AT TIMES, CAUSES WINDSHIELD TO NOT CLEAR SNOW AS IT FREEZES UPON IMPACT. VARIATION IN HEAT CAUSES DRIVER AND PASSENGER DISCOMFORT AND REQUIRES EXCESSIVE MANIPULATION OF CONTROLS TO MAINTAIN SOME COMFORT. THIS DECREASES DRIVER ALERTNESS. COLD FROM FRONT DEFROST REQUIRES DRIVER TO SEEK WAYS TO KEEP HANDS WARM, SUCH AS SITTING ON THEM OR WEARING GLOVES. FORD AND LOCAL DEALER ADVISE THERE IS NO PROBLEM.*AK

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