NHTSA Complaint #10061414 — 2001 DODGE DURANGO

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10061414
Vehicle	2001 DODGE DURANGO
Component	AIR BAGS
Date Filed	March 5, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

WHILE MAKING RIGHT HAND TURNS CONSUMER HEARD A CLICKING NOISE. TOOK VEHICLE TO TWO DIFFERENT DEALERSHIPS AT LEAST 6 TIMES. ONE DEALERSHIP REPLACED THE CLOCK SPRING TWICE. THE OTHER DEALERSHIP REPLACED THE CLOCK SPRING ONCE. HOWEVER, PROBLEM WAS NOT RESOLVED. EACH TIME THE MECHANICS INDICATED THAT CLICKING NOISE PROBLEM COULD NOT BE HEARD OR LOCATED. VEHICLE HAD BEEN TEST DRIVEN BY THE MECHANICS WITH CONSUMER IN VEHICLE.*AK

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