NHTSA Complaint #10060570 — 1998 SUBARU LEGACY

VEHICLE REQUIRES REPLACEMENT OF HEAD GASKETS, AS PART OF THE ENGINE COOLANT SYSTEM. ORIGINAL SERVICE COMPLAINT WAS THE " CHECK ENGINE LIGHT CAME ON". AFTER THREE DAYS AT DEALER SERVICE, IT WAS DETERMINED THAT THE HEAD GASKETS NEEDED REPLACEMENT FOR THE COST OF $ 2,700.00. BECAUSE THE ENGINE HAS TO BE REMOVED TO ACCESS THE GASKETS. LABOR WILL INVOLVE 3 DAYS. THE DEALER HAS ADMITTED THAT THIS IS A DESIGN PROBLEM WITH THE SUBARU AND MODELS FROM 1999 WILL BE COVERED. I FEEL THE COST IS EXCESSIVE BECAUSE OF A DESIGN DEFECT. I AM WILL TO PAY BUT NOT $ 2,700.00. I WAS EXPECTING $ 400-$500 DOLLARS. FOR A $ 20.00 DOLLAR SEAL! WHILE NOT A SAFETY DEFECT; IT CERTAINLY IS A DESIGN DEFECT! *JB