NHTSA Complaint #10060462 — 1999 CHEVROLET BLAZER

I HAVE A 1999 BLAZER ON WHICH BOTH HANDLES FOR THE RECLINER SEATS IN THE FRONT BROKE OFF AFTER JUST 30,000. MY WIFE DRIVES THE BLAZER ... I DRIVE A SUBURBAN. I AM JUST AMAZED AT THE INFERIOR QUALITY OF THE METAL USED, AND IT'S UNDERSTANDABLE THAT THE METAL WOULD HAVE BROKEN BY ANYONE. MY WIFE IS PETITE AND THERE'S NO WAY SHE DID ANYTHING BEYOND WHAT A NORMAL PERSON WOULD DO IN ADJUSTING THEIR SEATS. WHAT FURTHER AMAZES ME IS PULLING UP THE INTERNET SITE AND SEEING THE HUGE NUMBER OF COMPLAINTS REGARDING THE SAME ISSUE. IT APPEARS THAT THE ONLY WAY TO GET ANYONE'S ATTENTION IS TO CONTACT AN ATTORNEY FRIEND OF MINE HERE LOCALLY WHO SUCCESSFULLY CAUSED ONE AUTO COMPANY TO REPAINT THOUSANDS OF VEHICLES SEVERAL YEARS AGO BECAUSE THE MANUFACTURER JUST WOULDN'T RESPONSE TO A LOT OF CUSTOMER COMPLAINTS. AT A PRICE IN EXCESS OF $300 TO REPAIR OR REPLACE WITH THE SAME QUALITY METAL, AND THE FACT THAT I JUST PRINTED 15 COMPLAINTS FROM JUST ONE INTERNET SITE, THERE MAY ACTUALLY BE THOUSANDS SIMILAR SITUATIONS WHICH WOULD MAKE FOR AN INTERESTING CLASS-ACTION SUIT, PARTICULARLY WITH THE PUNITIVE DAMAGES TACKED ON. AND THIS CASE WOULD BE CLEARLY STRAIGHT FORWARD ... THAT METAL RODS SHOULDN'T BREAK IN AN AUTO THAT'S LESS THEN FOUR YEARS OLD. HOW DO CONSUMERS GET SATISFACTION WITHOUT TRYING TO CONSOLIDATE AND HAVE CLASS-ACTION SUITS FILED. OBVIOUSLY, THE CUSTOMER COMPLAINED WHO HAD THE SAME ISSUE HAD ABSOLUTELY NO SUCCESS IN DEALING WITH THE MANUFACTURER OR THEIR REPRESENTATIVES. IS THIS THE ONLY ALTERNATIVE WE HAVE - CLASS-ACTION LAWSUITS?*AK