NHTSA Complaint #10060132 — 2002 DODGE DURANGO

2002 DODGE DURANGO RIGHT TIE ROD BROKE IT WAS FOUND THAT THE RIGHT INNER TIE ROB SHAFT THREADS WERE STRIPPED AND TH ELEFT FRONT TIE ROD LOOSE AT 25626 MILES. BALL JOINTS CHECKED AND THEY FOUND PLAY IN BOTH UPPER BALL JOINTS. ALSO KNOCKING NOISE WHEN TURNING STEERING WHEEL THE RACK AND PINION WAS ALSO FOUND TO HAVE TO BE REPLACED REPLACED. WE HAD TO PAY FOR A RENTAL CAR THAT WAS NOT COVERED EVEN THOUGH THE CAR IS SUPPOSABLE COVERED UNTIL 36000 MILES??? CAR WAS IN SHOP FOR OVER A WEEK AND PARTS WERE JUST 20 MILES AWAY IN OTHER DEALERSHIP. DURANGO DOES HAVE A PROBLEM WITH THE STEERING WHY IS NOTHING BEING DONE? THANK GOODNESS NOTHING HAPPENED WHILE WE WERE ON THE HIGHWAY OR ELSE THE CAR COULD HAVE FLIPPED.*AK