NHTSA Complaint #10059440 — 1997 HONDA CR-V

CONSUMER CITED THE POOR OR LACK OF SERVICE BY THE DEALERSHIP AS WELL AS THE POOR QUALITY OF HIS VEHICLE. *LA THE CONSUMER HAD SEVERAL PROBLEMS WITH THE VEHICLE. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE OIL CHANGE, THE CAP WAS NOT TIGHTENED PROPERLY WHICH CAUSED A SIGNIFICANT OIL LEAK. THE VEHICLE FAILED TO START ON ANOTHER OCCASION, IT WAS DETERMINED THAT THE FUEL PUMP FAILED, WHICH HAS SINCE FAILED AGAIN. THE VEHICLE HAD A FLAT TIRE, WHEN THE CONSUMER WENT TO CHANGE THE TIRE, SHE NOTICED THE VEHICLE DID NOT HAVE A JACK. THE TIMING BELT WAS REPLACED, HOWEVER WHEN THE CONSUMER PROCEEDED TO DRIVE THERE WAS A STRANGE NOISE COMING FROM UNDER THE HOOD, THE CONSUMER DISCOVERED THE BELT TENSIONER WAS NOT PROPERLY ADJUSTED. THE PARKING BRAKE WAS ADJUSTED. THE TRANSMISSION DID NOT SHIFT PROPERLY, THE REAR DIFFERENTIAL FLUID WAS REPLACED, THE RIGHT CV BOOT WAS LEAKING AND THE TURN SIGNALS DID NOT CANCEL. *JB