NHTSA Complaint #10059069 — 2002 HONDA GL1800

MY 2002 HONDA GL1800 HAS BEEN INTO THE DEALER 6 TIMES FOR REPAIR OF ENGINE OVERHEATING. I HAVE HAD THE ENGINE OVERHEATING RECALL WORK CONDUCTED TWICE ON THE BIKE. THE FIRST REPAIR UNDER THE RECALL ACTUALLY ACTUALLY ACERBATED THE OVERHEATING PROBLEM. THE SECOND RECALL REPAIR ONLY SLIGHTLY IMPROVED THE BIKE OVER ITS ORIGINAL DELIVERED STATE. AMERICAN HONDA REFUSES TO DO ANY FURTHER REPAIRS THAT COULD RECTIFY THE PROBLEM. IT APPEARS THAT SOME OF THE GL1800 MOTORCYCLES HAVE THIS INHERENT DEFECT AND OTHERS DO NOT. HONDA APPARENT REFUSES TO ACKNOWLEDGE THAT SOME PEOPLE HAVE AN OVERHEATING PROBLEM WHICH IS NOT RECTIFIED BY THEIR ECM RECALL. THE OVERHEATING MAKES THE VEHICLE UNDRIVABLE IN HEAVY, CONGESTED TRAFFIC AT LOW SPEEDS. HONDA SAYS TO PULL OVER TO THE SIDE OF THE ROAD WHEN IT OVERHEATS. SITTING ON THE SHOULDER OF THE L.A. FREEWAY ON A MOTORCYCLE ADJACENT TO CONGESTED TRAFFIC AND SCREACHING AUTO AND TRUCK BRAKES IS UNNERVING AND QUITE UNSAFE. AMERICAN HONDA'S V.P OF THE MOTORCYCLE DIVISION, RAY BLANK, HAS REFUSED TO RESPOND TO MY TWO COMPLAINT LETTERS APPEALING FOR HONDA TO CORRECT THE OVERHEATING PROBLEM. THE RECALL REPAIR THAT HONDA IS UTILIZING DOESN'T WORK AND CORRET THE DEFECT FOR MANY GL1800 OWNERS. I ASK THE NHTSA FOR ASSISTANCE. *AK