NHTSA Complaint #10058838 — 2000 FORD FOCUS

FORD FOCUS IGNITION LOCK. THREE TIMES IN THE PAST SIX MONTHS THE IGNITION LOCK HAS JAMMED ON OUR 3 YR. OLD FOCUS WITH 60,000 PLUS MILES. THE LAST TIME WAS DAY BEFORE YESTERDAY. EVENTUALLY WE HAVE ALWAYS MANAGED TO START THE CAR, BUT ONLY AFTER MANY, MANY MINUTES. ONCE MY WIFE WOULD HAVE BEEN STRANDED AT WORK ALONE AFTER AN EVENING SHIFT, AND ONCE WE WOULD HAVE HAD TO HAVE OUR SON DRIVE 150 MILES TO GET US. OBVIOUSLY THERE ARE CIRCUMSTANCES WHERE BEING STRANDED WOULD BE DANGEROUS AS WELL AS EXTREMELY INCONVENIENT. WE ARE NOW HAVING THE IGNITION LOCK REPLACED AT A COST OF WELL OVER $200. FROM LOOKING AT THE INTERNET, IT IS OBVIOUS THAT THIS IS A KNOWN PROBLEM. WE FEEL THAT FORD SHOULD BE REQUIRED TO CORRECT IT.*AK