NHTSA Complaint #10058582 — 1995 FORD TAURUS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10058582
Vehicle	1995 FORD TAURUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 2, 2004
Date Filed	February 20, 2004
Mileage	87,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

MY 1995 FORD TAURUS WITH 3.8 LITER ENGINE HAS EXPERIENCED HEAD GASKETS FAILURES TWICE. THE FIRST TIME, FORD MOTOR COMPANY ADMITTED THAT THE DESIGN WAS FAULTY AND REPLACED THE ENGINE. THE SECOND TIME OCCURRED 28,000 MILES LATER, ON THE NEW ENGINE. NOW THEY REFUSE TO ACCEPT RESPONSIBILITY FOR A DESIGN THAT IS OBVIOUSLY DEFECTIVE. THIS IS A VERY DISAPPOINTING RESPONSE FROM A MAJOR MANUFACTURER. THIS EXPLAINS WHY THEY ARE LOSING MARKET SHARE AND CUSTOMERS. *AK

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