NHTSA Complaint #10058561 — 2000 FORD EXPEDITION

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10058561
Vehicle	2000 FORD EXPEDITION
Component	SUSPENSION:FRONT
Date of Incident	January 10, 2004
Date Filed	February 20, 2004
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

2000 FORD EXPEDITION, EDDIE BAUER CONCERN: FRONT STABILIZER LINK BOLTS APPEAR TO BE COUNTERFIT. THE BOLTS FAIL AT THE TOP CONNECTION TO THE STABILIZER BAR AT 62,000-65,000 MILES. THIS CREATES UNSAFE STEERING AND HANDLING UNDER MANY DRIVING CONDITIONS. THE HEAD OF THE BOLT SHEARS OFF. THE OEM BOLT DOES NOT MEET THE STRENGTH REQUIREMENTS FOR THIS VEHICLE. REPLACEMENT BOLTS CONTAINED IN THE LINK KITS FROM FORD ARE NOT THE SAME. THE BOLTS ARE GALVANIZED AND APPEAR TO BE IMPERIAL (BRITISH) STANDARD VICE METRIC. THE LOCAL FORD DEALER WHERE I PURCHASED THE NEW LINK KITS SAYS THAT THEY DISCOVER MANY SUCH FAILURES AND SELL MANY REPLACEMENT KITS FOR THIS VEHICLE. THESE BOLTS ARE LIFETIME ITEMS. THEY SHOULD NEVER FAIL. THE RESULTS COULD BE CATASTROPHIC. I HAVE THE REMAINDER OF THE ASSEMBLY THAT RECENTLY FAILED. THE OTHER SIDE FAILED LAST SPRING AND THE ASSEMBLY FELL OFF COMPLETELY. I WOULD LIKE TO SEND THAT PARTS THAT I HAVE TO YOUR RESEARCH GROUP.*AK

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