NHTSA Complaint #10058418 — 1999 FORD WINDSTAR

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10058418
Vehicle	1999 FORD WINDSTAR
Component	STEERING:RACK AND PINION
Date of Incident	December 18, 2003
Date Filed	February 18, 2004
Mileage	56,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

RACK AND PINION STEERING SYSTEM FAILED. I HAVE READ OF NUMEROUS OTHER FORD VEHICLES MANUFACTURED WITHIN A FEW YEARS OF MINE HAVING THIS PROBLEM. EVEN A NEIGHBOR HAD THE SAME PROBLEM. MY VEHICLE IS A 1999 WITH 56,000 MILES. NOT EVEN 5 YEARS OLD WHEN THE PROBLEM OCCURED. THIS COMPONET SHOULD LAST FOR A VEHICLES' LIFETIME. WHEN I CONTACTED FORD, THEY OFFERED NO HELP. I WOULD LOVE TO SEE AN INVESTIGATION! IT COST OVER $800 DOLLARS TO REPAIR, AND BEING THAT IT WAS REPLACED WITH ANOTHER FORD RACK AND PINION SYSTEM, I SHOULD PROBABLY START SAVING MY MONEY NOW FOR FUTURE REPAIRS. OUR MECHANIC TOLD US TO NOT REWARD FORD ANYMORE, AND BUY FROM A DIFFERENT MANUFACTURER.*AK

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