NHTSA Complaint #10057013 — 2000 CHEVROLET MONTE CARLO

I BOUGHT MY 2000 CHEV MONTE CARLO NEW IN JAN 2000. AT APPROX 20000 MILES I TOOK IT INTO THE DEALER BECAUSE OF 'RATTLING & CLUNKING" NOISE IN STEERING COLUMN. THE DEALER DETERMINED THAT IT WAS THE 'INTERMEDIATE SHAFT" - IT WAS FIXED/REPLACED BY THE DEALER AT THAT TIME. AT 37K MILES - THE SAME PROBLEM. AGAIN, THE DEALER REPLACED THE INTERMEDIATE SHAFT. NOW, AT 77K MILES - THE SAME PROBLEM AGAIN. THIS TIME THE DEALER AND GM WILL NOT PAY FOR OR COVER THE REPAIR. WHILE EVERYONE ADMITS THAT THIS IS UNUSUAL - THEY SAY "IT IS OUT OF WARRANTY". I BELIEVE THAT A FAILURE OF THIS PART IS A SIGNIFICANT SAFETY ISSUE AND SHOULD BE INVESTIGATED. ACCORDING TO A SOURCE AT THE DEALER - THE FAILURE OF THIS PART IS A COMMON COMPLAINT, HOWEVER, REPLACING THIS UNIT 3 TIMES IS NOT A COMMON OCCURENCE. YOUR FILE ODI ID # 10037817 MAKE REFERENCE TO THE SAME ISSUE AS MINE. I GREATLY APPRECIATE YOUR LOOKING AT THIS. THANKS. *AK