NHTSA Complaint #10056534 — 2001 DODGE RAM VAN VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10056534
Vehicle	2001 DODGE RAM VAN
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 14, 2004
Date Filed	February 4, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

VEHICLE DOESN'T DEFROST. WINDOWS STEAM UP AND ICE UP, CREATING ZERO VISIBILIT OUT ALL OF THE SIDE WINDOWS AND WRAPS AROUND THE FRONT WINDOWS.. THIS WAS BROUGHT IN TO SOUTH OAK DODGE, IN ILLINOIS WHILE STILL UNDER FACTORY WARRANTY, THEY DEODORIZED THE EVAPORATOR COIL AND SAID I WAS FIXED. WENT BACK A WEEK LATER WITH SAME PROBLEM AND I WAS TOLD THERE IS NOTHING THEY COULD DO. CALLED CHRYSLER AND SANDY SAID THIS IS RETARDED" AND SHE CALLED THE DEALER, ONLY TO TELL ME, SORRY WE CAN'T HELP YOU. I CANT SEE OUT MY WINDOWS. YOU CANT BACK A VAN UP WITHOUT MIRRORS. THIS IS GOING TO RESULT IN AN ACCIDENT IF THIS ISN'T FIXED. VERY VERY DANGEROUS. *AK

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