NHTSA Complaint #10056490 — 1999 DODGE GRAND CARAVAN

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10056490
Vehicle	1999 DODGE GRAND CARAVAN
Component	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Date of Incident	January 9, 2004
Date Filed	February 4, 2004
Mileage	60,010 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

THE STEERING WHEEL IN MY 1999 DODGE GRAND CARAVAN SE STARTED MAKING POPPING NOISES WHENEVER I TURNED THE WHEEL. I BROUGHT THE VEHICLE INTO A CHRYSLER SERVICE CENTER SINCE I HAVE AN EXTENDED WARRENTY ON IT. I WAS TOLD THAT THE CLOCKSPRING HAD GONE BAD AND NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY. IT COST ME $250 TO GET THIS FIXED. I'VE HEARD THERE WAS AN INVESTIGATION ON THIS BEING POSSIBLY A RECALL ITEM. AT THE VERY LEAST, SOMETHING LIKE THIS SHOULD BE COVERED UNDER WARRANTY. I HAVE KEPT THE RECEIPT OF THIS PROBLEM AND WOULD LIKE TO BE NOTIFIED IF I CAN GET SOME FEEDBACK/REIMBURSEMENT FOR THIS.*AK

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#10090189 — September 1, 2004 — WHEN TURNING A CORNER AIR BAG LIGHT WENT ON AND OFF. THEN, HORN WENT OUT, AND CRUISE CONTROL FAILED. RECALL 02...

#10083635 — July 27, 2004 — AIR BAG SENSOR LIGHT STAYED ON. AS A RESULT, THE HORN FAILED. *AK

#10081070 — July 14, 2004 — FIRST AIR BAG LIGHT CAME ON, FOLLOWED BY SUBSEQUENT FAILURE OF HORN & CRUISE CONTROL. OUR DEALERSHIP MENTIONED THE C...

#10074805 — June 4, 2004 — AIR BAG WARNING LIGHT CAME ON AND HORN STOPPED WORKING. WAS TOLD IT WAS A CLOCK SPRING AND NEEDED REPLACED SO BOTH W...

#10067253 — April 16, 2004 — AIR BAG LIGHT STAYS ON. THERE IS NO HORN OR CRUISE CONTROL EITHER. DEALER REFUSES TO REPAIR, SAYING THE EXTENDED WARR...

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