NHTSA Complaint #10056452 — 1994 HONDA INSPIRE

I OWN A 1994 HONDA ACCORD EX-ORIGINAL OWNER. SINCE BUYING NEW TIRES FROM FIRESTONE IN 12/99, I'VE HAD MANY FLATS DUE TO LEAKS.I'VE TAKEN IT TO FIRESTONE AND TIRES PLUS TO REPAIR MULTIPLE TIMES. FIRESTONE HAS NEW COMPUTER SYSTEM SO CAN ONLY TRACK IT BACK TO 1/26/01. I DON'T THINK I HAVE THE RECEIPTS FOR ALL DATES BUT I DO FOR THE FOLLOWING DATES LISTED. SINCE PURCHASING, SOME OF THE DATES OF THE LEAKS ARE: 2/18/00,2/19/00,1/26/01, 8/28/02(TIRES PLUS), 8/31/02, 12/24/03 (2 TIRES), 1/7/04(2 TIRES). ALL OF THE REPAIRS WERE DONE AT FIRESTONE AT APACHE WHERE THE TIRES WERE PURCHASED EXCEPT FOR 8/28/02. (THE TIRES ARE 195/60R15 RE910.) FIRESTONE HAS GROUND DOWN ALL 4 RIMS AND REATTACHED THE TIRES DIFFERENT TIMES. FIRESTONE STATES IT'S THE ALUMINUM RIMS FROM HONDA. ONE OF THE SERVICE MEN IN HONDA AGREED WHEN I CALLED. WHEN I CALLED HONDA MANAGER "DOYLE" AT TOM PONTIAC HONDA, HE SAID IT WAS THE POOR WORK OF FIRESTONE. DOYLE STATED HE WOULD TAKE THE TIRES OFF, REGROUND THE RIMS AND REATTACH THE TIRES FOR A COST OF UP TO $160.00. I THINK THIS IS A VERY OBVIOUS SAFETY ISSUE FOR THE CONSUMER AS WELL AS A POOR EXAMPLE OF CUSTOMER SERVICE FROM HONDA. I BELIEVE IT'S THE RIMS, ESPECIALLY WHEN REVIEWING OTHER COMPLAINTS REGARDING AIR LEAKS FROM 94 HONDA ACCORD EXS ON THIS WEBSITE. I BELIEVE IT'S THE RIMS AND WONDER HOW MUCH IS IT GOING TO TAKE UNTIL SOMEONE STEPS UP AND CARES FOR THE CONSUMER REGARDING THIS SAFETY ISSUE? I DON'T FEEL SAFE DRIVING IT AND THE REST OF THE CAR IS EXCELLENT.*AK