NHTSA Complaint #10055931 — 2002 CHEVROLET SILVERADO STEERING

Complaint Details

ODI Number	10055931
Vehicle	2002 CHEVROLET SILVERADO
Component	STEERING
Date of Incident	November 27, 2002
Date Filed	January 27, 2004
Mileage	9,675 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE CONSUMER HEARD A NOISE IN THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY GREASED THE INTERMEDIATE STEERING SHAFT, BUT THE REMEDY ONLY LASTED 5000 MILES. PLEASE DESCRIBE FURTHER. *JB THE THUMP NOISE WAS HEARD INSIDE THE CAB AND FELT IN THE STEERING WHEEL AND THE DASH. THE VEHICLE HAD BEEN IN REPAIR FOUR TIMES AND THE CHANGED THE STEERING BOX ON THE 3RD VISIT. THE NEW BOX STARTED EXPERIENCING THE SAME PROBLEM. ON THE FOURTH REPAIR THE STEERING BOX WAS GREASED. WHEN THE VEHICLE EXPERIENCED THE PROBLEM IT WORSENED QUICKLY AND FELT LIKE THE WHEEL WERE LOOSE. THE STEERING WOULD CRUNCH IN THE CONSUMER'S HAND AND FELT LOOSE. THE DEALER ONLY MADE TEMPORARY REPAIRS. *SC

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