NHTSA Complaint #10054923 — 2000 FORD FOCUS

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	10054923
Vehicle	2000 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	January 15, 2004
Date Filed	January 26, 2004
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

2000 FORD FOCUS ZX3. 111,000 MILES. COULD NOT GET KEY TO GO INTO IGNITION SMOOTHLY. WHEN I FINALLY DID, IT WOULD NOT TURN. FINALLY GOT STARTED AND HAD DEALER REPAIR. DEALER REPLACED IGNITION LOCK. SERVICE ADVISOR SAID THIS WAS A FREQUENT PROBLEM WITH THIS MODEL AND SUGGESTED I CONTACT FORD. SAME NIGHT, NEW LOCK ALSO FAILED. DEALER HAD TO REPLACE A SECOND TIME. FORD CUSTOMER RELATIONSHIP CENTER SAID THEY COULD NOT HELP ME RECOVER REPAIR EXPENSE. INTERNET SEARCHES CLEARLY IDENTIFY THIS AS A KNOWN PROBLEM BY FORD WITH NUMEROUS COMPLAINTS AND FAILURES AS EARLY AS 10 TO 15 THOUSAND MILES. FORD SHOULD REIMBURSE CUSTOMERS FOR THIS KNOWN DEFECT JUST AS THEY DID WITH THE FUEL PUMP ON THIS SAME MODEL. *LA

Related Complaints for the 2000 FORD FOCUS

Other ELECTRICAL SYSTEM:IGNITION:SWITCH Complaints

#10574031 — March 21, 2014 — CAR WAS DRIVING NORMALLY, PARKED MY CAR, TRIED TO RESTART IT AND KEY WOULD NOT TURN. POSSIBLY A BROKEN IGNITION SWIT...

#10461273 — June 11, 2012 — THE IGNITION SWITCH JAMMED AS I HEAR HAPPENS ALOT WITH THESE FORDS DUE TO INFERIOR PARTS . THE DEALER CHARGED ME WIT...

#10359624 — October 8, 2010 — IGNITION SWITCH IN 2000 FORD FOCUS LOCKED UP AND WOULD NOT TURN. THE CONSEQUENCES OF THIS FAILURE WERE THAT I MISSED ...

#10325651 — April 14, 2010 — TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THE STEERING WHEEL BECAME LOCKED AND HE WAS UNABLE TO TURN...

#10301761 — January 21, 2010 — THE IGNITION SWITCH, ON OUR 2000 FORD FOCUS, QUIT WORKING. THIS IS THE SECOND TIME IN LESS THAN A YEAR. THE LAST TIME...

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