NHTSA Complaint #10054881 — 1993 SUZUKI SIDEKICK

APPROXIMATELY. 14 MO. AFTER PURCHASE, SPEEDOMETER CABLE ASSEMBLY BEGAN MAKING NOISE, GOT WORSE (INTERMITTENTLY), AND CULMINATED 7 YRS. LATER IN A "FROZEN" SPEEDOMETER PLUS EXTREMELY LOUD SCREECHING (STUCK CABLE HEAD) AT SPEEDS OVER 20 MPH. REPLACEMENT OF COMPLETE SPEEDOMETER/ODOMETER ASSEMBLY BY INDEPENDENT AUTO REPAIR SHOP WAS COMPLICATED BY LACK OF AVAILABLE USED UNITS (WE LOOKED UNSUCCESSFULLY FOR OVER 8 MOS.). USED UNIT FINALLY FOUND BUT NOT CORRECTLY DIGITIZED (5 SETTINGS INSTEAD OF MANUFACTURED 6 SETTINGS). ONLY OPTION OFFERED BY DEALER WAS NEW UNIT AT COST OF $700. I PAID $300 TO INSTALL USED (AND INCORRECTLY DIGITIZED) REPLACEMENT. THIS PROBLEM WAS REPORTED TO DEALER WITHIN FIRST 14 MONTHS OF OWNERSHIP, AND WAS REPEATEDLY BROUGHT TO THEIR ATTENTION EVERY YEAR AS NOISE GREW WORSE. DEALER WAS NON-RESPONSIVE EVERY TIME. HOWEVER, I NOW UNDERSTAND FROM THREE DIFFERENT AUTO REPAIR SHOPS THAT THIS PROBLEM WAS VERY COMMON TO 1993 - 1995 VEHICLES OF MY MAKE AND MODEL, WHICH IS WHY NO CORRECT USED UNITS WERE AVAILABLE TO ME FOR REPLACEMENT. IT APPEARS THAT SUZUKI HAS EITHER NEVER ACKNOWLEDGED THIS DEFECT, OR NEVER NOTIFIED OWNERS OF A FIX. *LA