NHTSA Complaint #10054613 — 1996 CHRYSLER TOWN AND COUNTRY

I PURCHASED A USED 1996 CHRYSLER TOWN & COUNTRY VAN WITH A 2 YEAR EXTENDED WARRANTY. SHORTLY AFTER PURCHASING VEHICLE, I NOTICED A WHIRRING SOUND FOLLOWED BY HESITATION WHEN PUTTING VAN INTO DRIVE OR REVERSE. DEALERSHIP WHERE I MADE PURCHASE TOOK VAN FOR A TEST DRIVE AND REPORTED TO ME THAT THAT WAS NORMAL. I WENT IN AGAIN ABOUT A YEAR LATER, WHILE IT WAS STILL UNDER WARRANTY, AND COMPLAINED OF THE SAME PROBLEM. THIS TIME THEY PUT IT THROUGH SOME DIAGNOSTIC TESTING AND CONCLUDED NO PROBLEM. I HAVE THIS IN WRITING. WELL ONE YEAR AND ONE MONTH TO THE DATE THE TRANSMISSION WENT. NO LONGER UNDER WARRANTY, I HAD TO PAY FOR THE REPAIRS, THEY, HOWEVER DID NOT GET MY MONEY. I TOOK THEM TO SMALL CLAIMS, BUT LOST. ACCORDING TO CLICK AND CLACK, AS LONG AS IT WAS COMPLAINED ABOUT UNDER WARRANTY THEY ARE STILL OBLIGATED TO FIX IT. I DID FORGET ABOUT COMPLAINING TO THE DEALERSHIP ABOUT THIS MATTER. I REMEMBERED AFTER PICKING MY VAN UP FROM TRANS. SHOP. THAT'S WHY I TOOK THE DEALERSHIP TO COURT. DO I HAVE ANY RIGHTS LEFT REGARDING THIS MATTER? PLEASE CONTACT ME AND LET ME KNOW, BEFORE I END UP WITH AN ULCER.*AK