NHTSA Complaint #10054405 — 2000 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10054405
Vehicle	2000 CHEVROLET IMPALA
Component	STEERING
Date of Incident	December 20, 2003
Date Filed	January 18, 2004
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

THERE ARE 2 PROBLEMS WITH THE CAR I BOUGHT: 1. WE HAVE EXPERIENCED A PROBLEM WITH THE PAINT ON THE BUMPERS--IT PEELS OFF. 2. THE STEERING SHAFT ON THIS CAR WAS POPPING AND THE STEERING WHEEL HAD PLAY AT ABOUT 30,000 MILES AND THEY REPLACED THE SHAFT AND TOLD ME THERE SHOULDN'T BE ANOTHER PROBLEM. NOW THE CAR HAS ABOUT 90,000 MILES AND WHEN IT HAD 70,000 IT STARTED THE SAME STEERING PROBLEMS IT HAD BEFORE. DOES IT TAKE INJURIES OR FAILED STEERING TO GET SOMEONE TO LOOK AT THIS AS A PROBLEM WITH THIS MAKE AND MODEL???? I GAVE UP ARGUING ABOUT #1 EVEN THOUGH THE PAINT ISN'T THE WAY IT SHOULD BE. NUMBER 2 IS A PROBLEM THAT SHOULD BE ADDRESSED BEFORE SOMEONE GETS HURT, WHEN THE DEALER HAD TO PAY BEFORE I SHOULD NOT HAVE TO PAY NOW!!! *CB

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