NHTSA Complaint #10054364 — 1997 FORD EXPLORER POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Complaint Details

ODI Number	10054364
Vehicle	1997 FORD EXPLORER
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	January 17, 2003
Date Filed	January 17, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

THE AUTOMATIC 4WD SYSTEM SELECTS 4WD ON DRY PAVEMENT DURING SHARP TURNS CAUSING THE GEARS TO BIND, INTERMITTENTLY - ABOUT HALF THE TIME. HOWEVER THE SAME "AUTOMATIC" 4WD SELECTION DOES NOT RESULT IN 4WD WHEN WHEELS ARE SLIPPING. IN FACT THE IMPLEMENTATION OF 4WD WHEN "AUTO" IS SELECTED SEEMS TO BE COMPLETELY RANDOM. THIS HAS HAPPENED SINCE THE VEHICLE WAS NEW. I COMPLAINED TO THE DEALER WHEN IT WAS UNDER WARRANTY AND THEY SAID "IT IS SUPPOSED TO DO THAT." I AM ABOUT TO REWIRE THE SYSTEM TO A MANUAL SELECTOR AS I AM NOW ON MY OWN WITH THE WARRANTY EXPIRED. HOWEVER FORD HAS SEEN THE LAST OF MY MONEY. *CB

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