NHTSA Complaint #10054285 — 2000 FORD FOCUS

MY CAR HAS A CONSTANT BAD VIBRATION THAT INTENSIFIES ON RIGHT TURNS, GOING UP GRADES, AND OVER BUMPS. I HAVE TAKEN IT TO JIM CLICK FORD IN TUCSON, AZ FOR A TOTAL OF THREE TIMES. EACH TIME THEY COME UP WITH A DIFFERENT EXCUSE AND IT NEVER FIXES THE PROBLEM. I HAVE BEEN TOLD AT FIRST IT WAS, MY TIRES, I REPLACED ALL FOUR TIRES WITH TOP OF THE LINE MICHELINS, THEN I WAS TOLD THAT MY FUEL PUMP WAS GOING OUT AND THAT IS THE CAUSE OF THE VIBRATION, NOW IT IS THE COILS. NOT ONE OF THESE HAS FIXED THE PROBLEM, I AM STILL WAITING ON THE PUMP TO GET IN STOCK AT JIM CLICK, AND THEY DID REPLACE THE COILS AT A CHARGE OF $370.88. IN ADDITION TO THE VIBRATION IT SPORADICALLY TRIES TO STALL AND HESITATES WHEN TURNING. I ALSO HAVE MY TAILLIGHTS, AND BACK UP LIGHTS CONSTANTLY BURNING OUT, I HAVE REPLACED THEM 3 TIMES AND THE LAST TIME I HAD JIM CLICK REPLACE THEM. (THE BACK UP LIGHT, PASSENGER SIDE IS OUT AGAIN) I WAS ALSO TOLD THE FIRST TIME I TOOK IN MY CAR TO JIM CLICK FORD (BEFORE THE FUEL PUMP RECALL), I NEEDED TO REPLACE A FAILING FUEL PUMP AND THAT WOULD COST $680.00 TO REPLACE. (PARTS AND LABOR) I COULD NOT AFFORD IT AND TOOK IT OUT OF THEIR SHOP, I THEN BROUGHT IT IN AFTER THE RECALL AND THEY TOLD ME THAT THE FUEL PUMP WAS NOT THE PROBLEM THAT IT WAS THE COIL AND THEY COULD NOT REPLACE THE FUEL PUMP SINCE IT WAS NOT FAILING. I THEN FOUGHT IT OUT WITH THEM AND THEY SAID THEY WOULD REPLACE THE FUEL PUMP WHEN IT CAME IN STOCK LATE JANUARY 2004. THEY DID REPLACE THE COILS AND THE ENGINE CHECK LIGHT WAS ON WHEN I BROUGHT IT IN AND THAT IS HOW THEY DETERMINED THAT IT WAS THE COILS. THEY FIXED THAT PROBLEM AND I GOT MY CAR BACK AND GUESS AGAIN THE ENGINE LIGHT CAME ON THE VERY NEXT DAY AND THE VIBRATIONS ARE GETTING WORSE. I AM STARTING TO FEEL THAT THIS CAR IS A LEMON MY CAR ONLY HAS 64,000 MILES AND HAS SO MANY RECALLS AND SERVICE BULLETINS IT IS SCARY. *CB