NHTSA Complaint #10054282 — 1997 DODGE CARAVAN

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10054282
Vehicle	1997 DODGE CARAVAN
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	July 2, 2002
Date Filed	January 16, 2004
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

I RECENTLY BECAME AWARE OF YOUR SERVICES SO THAT IS WHY THIS IS WRITTEN WAY AFTER THE FACT. MAY PROBLEM IS THAT I OWN A 97 DODGE CARAVAN, AT THE TIME IT HAD APPOX. 80,000 MILES. THE FRONT PASSENGER SIDE WHEEL WELL THAT HOLDS THE STRAT ROTTED TO THE POINT THAT THE STRAT WAS COMING THROUGH. I CALLED DODGE AND THEY SAID THAT PART OF THE BODY WASN'T WARRANTED AGAINST RUST THROUGH. I THOUGHT IT WAS ODD THAT THE DOORS AND HOOD WAS BUT NOT THE UNDER PART. I HAD THE REPAIRS DONE FOR $900 AND NOW THE DRIVER SIDE IS ABOUT TO DO THE SAME. WHAT IS IRONIC IS THAT THE BODY IE DOORS AND QUARTER PANELS ARE FINE. IS THERE A PROBLEM WITH THIS PARTICULAR PART OF THE CAR AND IF SO DO I HAVE ANY RECOURSE. THANK YOU FOR YOUR TIME. *CB

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#549314 — December 14, 1999 — HEAT SHIELD WHICH COVERS THE CATALYTIC CONVERTER FAILED CAUSED THE VEHICLE TO WARP NEXT TO THE OIL PAN. NLM

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