NHTSA Complaint #10054279 — 2001 FORD E-350 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10054279
Vehicle	2001 FORD E-350
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 20, 2003
Date Filed	January 16, 2004
Mileage	92,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

FORD SOLD 2001 TRUCKS WITH A KNOWN DEFECTIVE TRANSMISSION PART AND FAILED TO DISCLOSE THAT FACT TO PURCHASERS. 2001 FORD TRUCKS BUILT BETWEEN 7-27-00 AND 3-23-01 WITH THE 4R100 AUTOMATIC MAY EXHIBIT A DELAYED OR NO SECOND GEAR. THIS IS CAUSED BY A FAILED INTERMEDIATE ONE-WAY CLUTCH. THE ONE-WAY CLUTCH, INTERMEDIATE BRAKE DRUM AND INTERMEDIATE CLUTCH PLATES WILL NEED TO BE REPLACED ALONG WITH ANY ASSOCIATED PARTS. THE COST OF THE REPAIR IS $3,000 AND FORD REFUSES TO PAY FOR ANY PART OF THE COST IF THE VEHICLE IS OUT OF WARRANTY. *CB

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