NHTSA Complaint #10054231 — 1999 BUICK CENTURY ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10054231
Vehicle	1999 BUICK CENTURY
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	January 15, 2004
Date Filed	January 15, 2004
Mileage	34,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

1999 BUICK CENTURY BEGAN USING DEX-COOL AND OVERHEATING. ALSO HEATER WOULD BLOW COLD INDICATING COOLANT WAS LOW. CAR TAKEN TO DEALER WHO SAID IT WAS A LEAK IN UPPER AND LOWER INTAKE GASKETS. WHEN ASKED WHY THIS HAPPENED THEY SAID THAT GM HAS HAD BAD BATCHES OF GASKETS AND THEY ARE HAVING TO REPLACE A LOT OF GASKETS, EVEN ON 2003 MODELS. I ASKED WHY THEY WERE CHARGING ME $403.66 TO REPAIR, SINCE IT IS HAPPENING SO MUCH. THEY SAID THAT GM CONSIDERS THIS GASKET PROBLEM A "NORMAL WEAR AND TEAR" ITEM JUST LIKE BELTS, OIL CHANGES, ECT! THIS SHOULD NOT BE HAPPENING WHEN THE CAR ONLY HAS 34,780 MILES ON IT. *CB

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