NHTSA Complaint #10053962 — 1997 PONTIAC SUNFIRE STEERING

Complaint Details

ODI Number	10053962
Vehicle	1997 PONTIAC SUNFIRE
Component	STEERING
Date of Incident	February 16, 2003
Date Filed	January 13, 2004
Mileage	34,579 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

VEHICLE MADE A GRINDING NOISE WHEN TURNING. DEALER DETERMINED THAT RACK AND PINION HAD TO BE REPLACED. *AK THE VEHICLE ALSO LOST POWER STEERING WHEN MAKING RIGHT TURNS. INITIALLY THE DEALER SAID THE PROBLEM WAS WITH THE RACK AND PINION. THE CONSUMER CONTACTED THE MANUFACTURER THREE TIMES. THE MANUFACTURE WANTED THE DEALER TO RECHECK THE VEHICLE AT WHICH TIME THE DEALER CHANGED THEIR MIND AND SAID THAT THE TIE ROD WAS THE PROBLEM. THE CONSUMER BELIEVES THEY CHANGED THEIR MINDS TO GET OUT OF PERFORMING THE RECALL FOR FREE. *NM

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