NHTSA Complaint #10053018 — 1997 PONTIAC GRAND PRIX

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10053018
Vehicle	1997 PONTIAC GRAND PRIX
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	January 12, 2004
Date Filed	January 13, 2004
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

POWER WINDOW REGULATORS ON ALL DOORS FAILED. THIS HAS HAPPENED WITHIN THE 36000 WARRANTY AND CONTINUES AFTER WARRANTY EXPIRED. CAR HAS ONLY ONE WINDOW THAT'S WORKING A THIS TIME. DRIVERS WINDOW STILL WORKING. CAR WAS BROUGHT BACK 3 TO 4 TIMES TO THE DEALER TO HAVE WINDOW REGULATORS REPLACED. WE LIVE IN FLORIDA AND WE NEED WINDOWS WORKING DUE TO THE EXTREME HEAT. MANUFACTURER REFUSED TO COVER THE REPAIRS AFTER WARRANTY DUE TO , TOO MANY MILES ON CAR. THIS HAS BEEN AN ON GOING DEFECT SINCE THE CAR WAS NEW AND I FEEL THE PROBLEM HAS NOT BEEN SOLVED. THE PLASTIC PULLEY IN THE MOTOR CAUSES THE CABLE TO FREY AND JUMP TRACK RUINING THE CABLE. THE WHOLE REGULATOR HAS TO BE REPLACED EVEN IF THE MOTOR IS STILL GOOD. SOMEONE COULD DIE IN THE CAR WHICH IS A SAFETY ISSUE IN FLORIDA DUE TO HEAT.

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