NHTSA Complaint #10052963 — 1993 MERCEDES BENZ 300

DURING A RECENT SERVICE OF MY VEHICLE AT AN AUTHORIZED MERCEDES BENZ SERVICE CENTER, I WAS INFORMED THAT THE INSULATION COVERING MY WIRES WERE DECOMPOSING AND THE WIRES WERE EXPOSED TO THE ENGINE, HENCE CREATING A SAFETY HAZARD FOR MY FAMILY. DUE TO THE SEVERITY OF THIS PROBLEM, AND THE POSSIBLE CONSEQUENCES IF THE WIRES CAUGHT ON FIRE, I ATTEMPTED TO ASCERTAIN SOME CLARITY TO WHAT MAY HAVE CAUSED THIS PROBLEM. I THEN SPOKE TO THE MECHANIC, AT WHICH TIME HE ADVISED IT WAS A MATERIAL DEFECT. DURING THIS BRIEF DISCUSSION IT WAS ALSO REVEALED THAT THIS WAS NOT THE FIRST TIME HE HAD OBSERVED THIS PROBLEM WITH 1993 300E CLASS. SINCE, THIS APPEARED TO BE A HABITUAL DEFECT WITH THIS MAKE AND MODEL; I ASKED IF A RECALL HAD BEEN ISSUED TO REPLACE THIS DECOMPOSING WIRE HARNESS. AS A RESULT, HE REPLIED "NO." I THEN PAID TO REPLACE MY WIRE HARNESS BECAUSE OF THIS EXTREME HAZARDOUS CONDITION. *LA