NHTSA Complaint #10052955 — 1998 DODGE INTREPID

REPAIRS WERE DONE TO THE ENGINE ON 3 OCCASIONS, ROTORS 2 OCCASIONS, BRAKES 1 OCCASION, CONTROL ARMS (SUSPENSION) 1 OCCASION, STEERING 1 OCCASION, & ELECTRICAL. ALTHOUGH I ONLY HAVE 54,000 MILES ON MY CAR AND THE ENGINE HAS BEEN REPLACED, THE DEALERSHIP REFUSES TO FIX THE ONGOING ENGINE PROBLEMS. THE DEALERSHIP MANAGER, ROD HARRIS, ADMITS IT A LIFTER TICKING BUT INSISTS THAT IT IS NORMAL. CHRYSLER GAVE ME AN "ADDED CARE SERVICE CONTRACT" THAT IS GOOD THROUGH 6/26/04 AND TO 75,000 MILES. PLAN CODE IS AD675H. THEY REFUSE TO FIX MY CAR. THIS IS THE SECOND TIME, AFTER THE FIRST THREE ATTEMPTS TO FIX IT, I HAVE BEEN TO THE DEALERSHIP. I FILED A COMPLAINT WITH CHRYSLER ON 1/12/04. ALSO NOTE THEY STILL HAVE MY VEHICLE TODAY 1/12/04 BECAUSE THE TRANSMISSION FAILED. IT'S BEEN IN SERVICE FOR 5 DAYS. TRANSMISSION FAILED WHILE I WAS DRIVING ON 1/7/04. I AM CONCERNED WITH THE SAFETY OF THE VEHICLE AND THE ENGINE FAILING NOW WITH MY 10 MONTH OLD DAUGHTER. *LA