NHTSA Complaint #10052914 — 2001 DODGE DURANGO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10052914
Vehicle	2001 DODGE DURANGO
Component	STEERING
Date of Incident	January 9, 2004
Date Filed	January 12, 2004
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A 2001 DODGE DURANGO WITH A NUDGE OVER 50,000 MILES. WHEN I RECENTLY MOVED TO VA FROM FL I HAD TO START GETTING VEHICLE INSPECTIONS TO GET PLATES. I TOOK MY TRUCK TO A CHEVY DEALER FOR THE SAFETY INSPECTION AND THEY SAID IT WAS UNSAFE AS THE UPPER RIGHT BALL JOINT WAS IN HORRIBLE SHAPE. I HAD HEARD SOME VERY LOUD POPPING WHEN I TURNED THE WHEEL AND SOMETIMES AFTER TURNING, BUT NEVER GAVE IT MUCH THOUGHT. I TOOK THE TRUCK TO A DODGE DEALER FOR THE SAME INSPECTION BECAUSE I THOUGHT THE CHEVY DEALER MAY HAVE JUST WANTED TO MAKE SOME MONEY ON ME. THE DODGE DEALER REPLACED A FEW BULBS AND SAID IT WAS ROAD READY, "SAFE." THE OTHER DAY MY STEERING FELT SOMEWHAT BOUND WHEN I WAS DRIVING SO I PULLED OVER TO LOOK AND I WAS ASTONISHED TO SEE THAT THE CHEVY DEALER WAS RIGHT. SO IS DODGE WILLING TO LET SOMEONE DIE AFTER A STATE MANDATED SAFETY INSPECTION TO SAVE A FEW DOLLARS? *LA

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