NHTSA Complaint #10052788 — 1998 DODGE NEON

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10052788
Vehicle	1998 DODGE NEON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 2, 2004
Date Filed	January 10, 2004
Mileage	46,463 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

BROUGHT CAR IN FOR REPAIR OF SEVERE OIL LEAK AT ENGINE REAR. DODGE DEALER ADVISES THAT IT WAS A LEAKING HEAD GASKET (BLOWN HEAD GASKET) ON 1998 NEON WITH APPROXIMATELY 46,463 MILES ON THE ODOMETER. COULD NOT REACH CHRYSLER CUSTOMER SERVICE AT 1-800-922-1997 (STAYS BUSY); DEALER REFUSED TO WARRANT WORK EVEN THOUGH CAUSE OF PROBLEM WAS APPARENTLY A DESIGN/LATENT DEFECT IN THE ALUMINUM HEAD. VEHICLE PURCHASED NEW 5/21/98. INTERNET REVEALS NUMEROUS OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS. FORTUNATELY, THE CAR DIDN'T BREAK DOWN AND CAUSE INJURIES, FATALIITES OR PROPERTY DAMAGE. A MANUFACTURER AND DEALERS SHOULD STAND BY THEIR PRODUCTS. IT COST ME $636.94 TO "REPAIR" SOMETHING THAT THE DEALER WOULD NOT WARRANT BECAUSE OF APPARENT DESIGN/LATENT DEFECT (DAMAGE ALLEGEDLY REQUIRED PURCHASE AND INSTALLATION OF NEW CYLINDER HEAD TO PROPERLY REPAIR (AT MY EXPENSE) AND I TOLD THEM "NO WAY"; ITS THEIR PROBLEM, NOT MINE).*AK

Related Complaints for the 1998 DODGE NEON

Other ENGINE AND ENGINE COOLING:ENGINE Complaints

#10059389 — February 20, 2004 — WITHOUT WARNING VEHICLE STALLED, CAUSING THE DRIVER TO PULL OFF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEAL...

#10055505 — January 21, 2004 — SUN ROOF GLASS CAME OF THE TRACK AND WILL NOT OPEN OR CLOSE. THE TRACK WAS REPLACED THREE TIMES. *AK THE SUNROOF ...

#10047522 — November 25, 2003 — THE HEAD GASKET IS BLOWN. THIS IS THE SECOND 1998 NEON I HAVE OWNED THAT HAS HAD TO HAVE THE HEAD GASKET REPLACED. *LA

#10047525 — November 25, 2003 — HEAD GASKET IS BLOWN ON CAR THAT HAS ONLY 38000 MILES. *LA

#10047562 — November 25, 2003 — HEAD GASKET FAILURE AS WELL AS OTHER OIL LEAKS ON 98 DODGE NEON. *LA

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