NHTSA Complaint #10052440 — 1997 FORD F-150

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10052440
Vehicle	1997 FORD F-150
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 20, 2003
Date Filed	January 5, 2004
Mileage	68,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DRIVING VEHICLE IT HARD SHIFTS FROM 1 - 2 AND SOMETIMES FROM 2 - 3 AT SPEED LESS THAN 30 MPH AND WHEN DOWN SHIFTING FROM 2 - 1, BROUGHT VEHICLE TO DICK PARKER FORD DEALER AND HAD TRANSMISSION FLUSHED ON RECOMENDATIONS. THIS DID NOT SOLVE THE PROBLEM. BROUGHT VEHICLE BACK AND ASKED FOR IT TO BE REPAIRED AT MY COST. WAS TOLD THAT PROBLEM I STATED WAS NOT WHAT THE MECHANIC WAS LOOKING FOR. RESTATED THE PROBLEM AND TOOK THE MECHANIC FOR A TEST RIDE WHERE HE ACKNOWLEDGED THERE WAS A HARD SHIFT. LEFT VEHICLE WITH MECHANIC TO BE REPAIRED. NEXT DAY I WAS TOLD NO DIAGNOSTICS ERROR CODES WERE FOUND AND THAT I THE OWNER SHOULD CONTINUE TO DRIVE THE VEHICLE AND THAT THE PROBLEM WOULD GO AWAY. (HAVE DEALER DOCUMENTATION STATING THIS). *AK

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